Telecommunications

GigaSpire Light Meanings

Understand what the LED indicators on your GigaSpire and battery backup unit mean so you can quickly identify the status of your service.

 

The Calix GigaSpire is the current system installed in your home and has an LED light strip on the corner that helps indicate the status of your home phone and internet connection.

GigaSpire LED Status

Unit Status
What It Means
LED
Connected to Internet
Unit has successfully booted up, local services are up and connected to the Internet.
Solid Green
Booting Up / Software Upgrade
Unit is in the boot-up process or service/software is being upgraded. Flashes orange every second.
Flashing Orange
Service Failure / No Internet
No service, no Internet. Cycles at 1.6 seconds.
Flashing Red
Off
Power is off. There is no power to the unit, or the UPS battery has been discharged.
No Light

GigaSpire LED Reference Diagram

PSI Back Up Battery

If you have a PSI NXG-Vision battery backup unit, here is what its indicator lights and alarm signals mean.

Visual Indicators
#
Indicator
Color
Meaning
1
Battery
Red
Service or replace battery, or battery is not installed.
2
Mute
Yellow
Audible alarm silenced until manually re-enabled.
3
DC
Green
NXG-Vision is working off standby (battery) power.
4
System Status
Green
NXG-Vision is receiving AC power under normal conditions.
Status & Alarm Signals
State
Visual
Audible
Description
Normal
System Status on
None
Operating on AC power. Battery connected and in good condition.
On Battery
DC Indicator on
None
AC power failure or disconnection. Running on battery power.
Replace Battery
Battery Indicator on
½-second beep every 15 min.
Replace faulty or end-of-life battery.
Battery Missing
Battery Indicator on (after 5 sec)
None
Running on AC only with no standby power available.
Low Battery
DC Indicator flashes
4 beeps every 2 seconds
Battery has reached ≤30% remaining capacity.

PSI Battery Backup Reference Diagram

Control Switches

5 — Alarm Silence

Disables the audible alarm. Press and release to silence for 24 hours. Press and hold for 15 seconds to disable indefinitely. Hold for another 15 seconds to re-enable.

Cold Start

Allows NXG-Vision to cold start off the battery when AC power is not present and a new or replacement pack is connected. Press and hold for 3 seconds.

N.I.R. (Network Interface Reset)

Allows for a DC line power reset of the optical network terminal. Press and hold for 3 seconds to reset/reboot the optical network terminal.

Still Need Help?

If you’re seeing an unexpected light status or experiencing issues, our support team is here to help.

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We're here to help

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Enterprise Solutions

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24/7 Technical Support

Always Available

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