Power Defender Battery Backup Guide
How Power Defender works and how it keeps your fiber internet and phone service running during power outages.
What Is Power Defender?
Power Defender is a battery backup system that provides temporary power to your fiber equipment when electricity goes out. It helps you stay connected so you can make calls, access the internet, and reach emergency services.
Section 1
Keeps You Connected During Outages
Power Defender automatically activates when power is lost and can:
- Keep phone service active
- Support essential internet use
- Allow emergency calls like 911
It may provide several hours of talk time and extended standby support depending on your setup.
Section 2
What Equipment It Powers
Power Defender supports the devices that deliver your fiber service, including:
- Optical Network Terminal (ONT)
- GigaSpire or GigaCenter router
- Connected phone lines
This helps maintain basic connectivity during short outages.
Section 3
Fully Automatic Operation
Power Defender works quietly in the background. It activates automatically when power is lost and switches back when power returns.
Section 4
Indicator Lights
The system includes status lights that show:
- Power and battery condition
- When backup power is active
- When service or battery replacement may be needed
These lights help confirm your backup system is ready.
Section 5
Installation Location
Power Defender is typically installed:
- Near your fiber equipment
- Indoors in a secure area
- Where airflow and easy access are available
Installation is handled by your service provider.
What Power Defender Does NOT Power
Power Defender is designed for fiber connectivity only. It does not power:
- Lights or appliances
- TVs or computers
- Other household electronics
Tips for Best Performance
- Keep the unit plugged in at all times.
- Avoid placing items on or around the battery unit.
Good to Know
- Backup duration depends on usage and equipment.
- Battery backups are designed for temporary outages.
- You may notice indicator lights during outages — this is normal.
- Batteries may need replacement after several years.
Need Help?
If you have questions about mesh Wi-Fi or want to improve your coverage, our team is here to help.