Employment Opportunities

Customer Service Representative

Job Summary: The Customer Service Representative (CSR) interacts with GRTI and Affiliate customers or other businesses clients to provide information in response to inquiries about products and services, and to handle and resolve complaints.

Confers with customers by telephone or in person in order to provide information about or promote products and services, to take orders or cancel accounts, or to obtain details of support that is needed.

The Customer Service Representative reports directly to the Customer Service Supervisor.

Date Written: Friday, September 10, 2021
Date Revised: Friday, September 10, 2021
Department: Customer Service
Exempt Status: Non-Exempt
Reports To:: Customer Service Representative
Job Description: PDF icon Customer_Service_Representative.pdf
Application for Employment:

Warehouseman

Job Summary: Perform general warehouse operations and supports management by acting as first line of assistance to delivery carriers, internal and external customers, and Warehouse Associates. Responsible for training warehouse associates on the proper execution of warehouse duties and ensures warehouse processes.
Date Written: Friday, August 20, 2021
Date Revised: Friday, August 20, 2021
Department: Accounting
Exempt Status: Non-Exempt
Reports To:: Inventory Accountant Supervisor
Job Description: PDF icon Warehouseman Job Descripion.pdf
Application for Employment:

Lead Warehouseman

Job Summary: The Warehouseman job duties include, but are not limited to, shipping and receiving of all tangible inventory and non-inventory equipment and materials, loading and off-loading deliveries, pulling and staging materials for daily service orders, trouble tickets and construction projects. Enforces inventory controls and purchasing internal controls. Processes manual transactions, RMA’s, and conducts month end physical inventory count. Maintains a clean and safe work environment according to company safety policy.
The Warehouseman reports directly to the Inventory Accountant Supervisor.

Date Written: Monday, August 16, 2021
Date Revised: Monday, August 16, 2021
Department: Accounting
Exempt Status: Non-Exempt
Reports To:: Inventory Accountant Supervisor
Job Description: PDF icon GRTI_Lead_Warehouseman_JD_REV_07_28_21.pdf
Application for Employment:

GRTI Receptionist

Job Summary: The Receptionist is the first point of contact who greets visitors and delivers exceptional customer service support for Gila River Telecommunications and its Subsidiaries. Answers and manages incoming phone calls made to GRTI’s main customer service number. Addresses customers and visitor's questions and needs by providing an overall welcoming environment. Communicates and directs employees and customers to the appropriate areas. Maintains security by following procedures, monitoring sign-in sheets, and issuing visitor badges when necessary.
The Receptionist reports directly to the Customer Service Supervisor.

Date Written: Tuesday, June 15, 2021
Date Revised: Tuesday, June 15, 2021
Department: Customer Service
Exempt Status: Non-Exempt
Reports To:: Customer Service Supervisor
Job Description: PDF icon GRTI Receptionist Job Description.pdf
Application for Employment:

Special Systems Technician

Job Summary: The Special Systems Technician performs a range of job duties related to the installation, configuration and maintenance of Voice over Internet Protocol (VoIP) Telephone Systems, Wireless Systems, Video Surveillance, Access Control (card readers), Intrusion Detection Equipment, and Internet Protocol (IP) based systems.

The Special Systems Technician reports directly to the Special Systems Supervisor or Designee.

Date Written: Thursday, May 6, 2021
Date Revised: Thursday, May 6, 2021
Department: Native Technology Solutions
Exempt Status: Non-Exempt
Reports To:: Special Systems Supervisor
Job Description: PDF icon NTS_Special_Systems_Tech.pdf
Application for Employment:

Network Analyst 2

Job Summary: The Network Analyst 2 will help to supervise employees in the Network Operations Center (NOC) as well as monitor and maintain WAN/LANs and associated network nodes, respond to alarms and isolate network service faults.
The Network Analyst 2 utilizes network monitoring and ticketing software to provide best in class service to customers throughout our network.

The Associate Network Analyst reports directly to the NOC Manager.

Date Written: Thursday, April 22, 2021
Date Revised: Thursday, April 22, 2021
Department: NOC
Exempt Status: Non-Exempt
Reports To:: NOC Manager
Job Description: PDF icon Network Analyst 2.pdf
Application for Employment:

Associate Network Analyst

Job Summary: Alluvion Communications is looking for an Associate Network Analyst to support our current Network Operations Center. This is an immediate full-time opening. The Associate Network Analyst monitors and maintains WAN/LANs and associated network nodes, responds to alarms and isolates network service faults. The Associate Network Analyst utilizes network monitoring and ticketing software to provide best in class service to customers throughout our network.

The Associate Network Analyst reports directly to the NOC Manager. 

Date Written: Thursday, April 22, 2021
Date Revised: Thursday, April 22, 2021
Department: NOC
Exempt Status: Non-Exempt
Reports To:: NOC Manager
Job Description: PDF icon Associate Network Analyst.pdf
Application for Employment: