Employment Opportunities

Job Summary:The Network Support Technician II provisions, supports, and maintains service provider communication equipment including optical gear, access equipment, Ethernet and TDM facilities, as well as voice soft switches.
This team member works closely with Network Support Technicians I and III, as well as Network Engineers to assist in the installation, provisioning, configuration, and troubleshooting of network infrastructure to ensure high availability, scalability, and optimal performance while providing professional, courteous, and timely resolution to work orders.

The Network Support Technician II reports directly to the Network Support Supervisor.
Date Written: 03/08/2023
Department: Network Services
Reports To:Network Support Supervisor

Job Summary: The OSP Combo Tech installs, maintains, repairs and tests telecommunications equipment at customer locations and remote sites as well as splices Outside Plant Fiber in manhole/handhole as well as in commercial/residential environments. Reads, creates, and maintains splicing schematics and diagrams; managing outside plant (OSP) and Inside Plant (ISP) activities at and around assigned work sites.

Department: Outside Plant
Exempt Status: Non-Exempt
Reports To: Outside Plant Manager

Job Summary: The OSP Tech installs FDPs, maintains and repairs fiber optic cables and conduits at customer locations and remote sites as well as splices Outside Plant Fiber in manhole/handhole as well as in commercial/residential environments. Read and create design plans for construction projects, work with permitting agencies and Engineering Contractor; managing outside plant activities at and around assigned work sites.

Department: Alluvion Outside Plant
Exempt Status: Non-Exempt
Reports To: Outside Plant Manager

Job Summary: The Network Support Technician I is focused on delivering top notch technical support to GRTI and Alluvion customers in the most proactive way possible. The Network Support Technician I will be highly proficient in troubleshooting technical issues reported by residential and business customers related to subscribed voice and data services.

Department: Network Services
Exempt Status: Non-Exempt
Reports To:Network Support Supervisor

Job Summary: This position is an apprenticeship opportunity in the field of telecommunications infrastructure deployment. The Apprentice will assist OSP and ISP Technicians in various aspects of line installation and construction of fiber optic cable. 

Department: Native Technology Solutions
Exempt Status: Non-Exempt
Reports To: Outside Plant Manager