NEW HOME Construction

As you prepare to move into your new home, please note that while electric and water services are already set up, telephone and internet services require additional construction. Contact GRTI early in the construction phase to ensure timely setup. Here’s how to proceed:

1. Call GRTI Customer Service at (520) 796-3333 as soon as construction begins on your new home.
2. Submit proper documents to GRTI. Please see the list below for the applications and forms required.
3. Customer Service Team will create a service order. The service order will staged to our Engineering departments for construction and all other necessary departments. Construction is needed for all newly built homes.
4. Installation will be scheduled. Once construction is complete, a GRTI technician will visit your home to complete the installation of your phone and any other additional services.

• GRTI Residential Application for Service  - This is required for both new and current customers. 
  • New customers: You will need to fill out the application completely, sign and return. 
  • Current customers: If keeping all of the services the same, complete the first page, and on the second page write "Keep Services The Same", sign and return. If there are any changes to services, you will need to fill out the second page completely, sign and return.
• Service Line Agreement Form
• Authorization For Records
• Right-Of-Entry Permission Form
• Physical Address Validation Letter - This letter is provided by LUPZ GIS and can be requested at (Link here). Please allow 10-14 days for the letter to be generated. 
• A copy of your I.D.
• Approximately 8 weeks to construct fiber to new homes. 

Please print and fill out these forms. It is important they are all submitted in a timely manner as soon as construction begins. Additional forms or applications can be found on the Applications and Forms page.